Terms & Privacy


We, Chengdu Overseas Travel Co., Ltd Jinxiu Road Branch (“We”, “Us”, “Our”, “My Panda Tours”), value your privacy and take care of your personal information very seriously in accordance with our Privacy Policy.

Please kindly read this Privacy Policy before starting any Services of my panda tours By visiting or using our Website or Services in any forms, you acknowledge that you accept our Privacy Policy, and you hereby consent we are able to collect, use, and share your information as mentioned below.

  1. Coverage of our Privacy Policy

Our Privacy Policy includes the practices and terms of personally identifiable information (“Personal Information”) which we,my panda tours, collect from you when you using our Website.

No Personal Information under the age of 13 will be collected knowingly by us. Please do not provide any of your information to us. If we are aware that any information of anyone under 13 was provided to us without parental consent, such information will be deleted as soon as practicable. Please contact us at info@mypandatours.com, if you reasonably believe such information is held by us.

  1. You Information Collected by Us

For providing you with better services, you acknowledge that we will collect and use your Personal Information:

  1. Information Provided by You:

You Personal Information knowingly provided to us will be received, collected and stored by my panda tours. We may anonymize your Personal Information not in individually identified form, and provide such information to our partners.

Your Personal Information received, collected and stored may include but not limit to your name, email address, home address, browser information, cookies, travel preferences and Ticket purchases, and third-party account credentials (for example, your log-in credentials for Facebook, Twitter, Youtube, Google or other third party websites).

When your third-party account credentials are provided, you acknowledge that some information of your third-party accounts (“Third Party Account Information”) may be transmitted into your account of my panda tours if you authorize such transmissions by clicking yes box, and that Third Party Account Information transmitted to our Website is covered by this Privacy Policy.

You have rights to not provide us with your Personal Information partially or fully and you realize that without your Personal Information we may not be able to provide Services to you or you may not be able to register our Website.

  1. Browser Information:

When using our Website, you acknowledge that your browser information may be received and recorded automatically by our server, including your IP address, cookie information, and your requested web page. You have options to set your browser preferences to reject the acceptance of cookies and you also understand that the rejection may disable some features of our Website you may use. As to third party websites which transmit cookies to you after your link to it, you shall review the Privacy Policy of such third party website.

We may collect your usage information, such as the numbers and frequency of visitors to the Website/preference to web pages, and such information will only be used in aggregate form, for improving our services and not in a manner that would identify you personally.

  1. E-mail and Other Contacts:

Your email, mobile or other means which you provide to us may received our promotional offers from us or correspondence with you for your Website use.    You have options to not receive email or correspondence from us. If you choose not to receive any information from us, please inform us at info@mypandatours.com

Please note any legal notices/announcements we made for changes of policies, or terms will govern your use of the Website even if you choose not to receive any notice from us.

  1. Limited Sharing of Your Information

Your Personal Information will never be sold or rented to anyone by us in personally identifiable form. We will only share your Personal Information with:

  1. Strategic Businesses and Third Party Websites:

In certain situations, businesses or third party websites not affiliated with us may sell items or provide services to you through our Website individually or jointly with us. You acknowledge that we will share your Personal Information as necessary and relevant to such strategic business when you require such transaction or service.

Please pay attention to the policies of the third party websites which we are not responsible for and have no control over when you choose to engage any transaction or services with such strategic business.

  1. Supports:

We may retain other supports to assist our performance and provision of products and services to you on our behalf by sharing your Personal Information. Our supports are not allowed to use your Personal Information we shared outside the purpose of our performance and provision of products and Services to you.

  1. Compliance of Local Regulations:

To comply with local regulations or court orders and to protect the rights, property, interest or safety of you, my panda tours, our users or others, we may reserve the right to disclose, access or store any personal information or exchange personal information with other organizations, entities, courts or local authorities for fraud and credit risk prevention and reduction or for any other lawful purposes.

  1. Your Consent:

Except to those aforementioned, your Personal Information will only be shared with third parties in personally identifiable form with your consent. 

  1. Protection of Personal Information

Through your password, your privacy is secured and your account is protected. Unauthorized access/entry to your account shall be prevented by changing your password from time to time, protecting your password at any time, signing off each time when finishing using your account and anything enhancing your security of password.

We will make commercial reasonable efforts to protect and secure your personal information. You understand that hacking, server crash, hardware/software failure, unauthorized entry or use or anything alike may compromise the security of your personal information and you acknowledge that we will endeavor to restore your security.

Through this Website, You may link to other websites which we are not responsible for the privacy policies and/or security practices. For your own protection, please read the privacy policy of that website carefully.

It may be subject to the changes of our Website when viewing, updating and deleting your information. You may contact us for any questions in this regards via info@mypandatours.com.  

After you update your information by editing or deleting as aforementioned, the original (unrevised) information may be maintained in our data base and still used without identifying you individually.

  1. Options for You about Your Personal Information

You have options to disclose or not to disclose your Personal Information to us. Also you are fully aware that with your non-disclosure, we will not be able to provide Services as expected due to the lack of the required information.

  1. Policy Change

You acknowledge this Privacy Policy may be amended by us from time to time.

Your information collected, shared and used by us is subject to the then current Privacy Policy in effect.

We will send you an email or post a public announcement about our changes or amendments to this Privacy Policy. It will be deemed as your confirmation that you submit yourself to such changes or amendment if you use our Website after the first announcement of such changes or amendments.

  1. Contact Us

If you have any problems or questions about our Privacy Policy, feel free to send your valuable comments or queries to info@mypandatours.com.

This Privacy Policy is effective from April, 28, 2018. 

TERMS OF USE

Term of Use

This Term of Use (“Agreement”) prepared by my panda tours,Chengdu Overseas Travel Co., Ltd Jinxiu Road Branch (“We”, “Us”, “Our”, “my panda tours”) as follows is for your reading and consideration before using our website and/or services. By visiting our website or requesting our services, you acknowledge that you have read and agreed to be subject to this Agreement, as a party. If you do not agree or accept the terms and conditions of this Agreement unconditionally, please do not use our website or services. Our website or services are offered contingent upon your consent to this Agreement as in its entirety. 

  1. Your Access to Our Services

1.1 mypandatours.com website and domain name and any linked pages, features, contents, icons, and application services provided from time to time by my panda tour (collectively, the “Website”) are property of and under operation by us.

1.2 According to your choice, we may offer certain provision of services detailed on the Website subject to the terms and conditions of this Agreement (together with the use of the Website, the “Services”) only for your use and benefits, not for any third party.

1.3 The Website or the Services may be changed, suspended, or discontinued at any time without notice to you and with no liabilities to us. Your access to the Website or the Services may be restricted partially or fully and certain features, functions and/or services may be limited by us.

1.4 This Agreement is subject to change, from time to time, by us posting a notice on the Website, or sending a notice via email. Your use of the Website or the Service after such notice of change constitutes and evidences your acceptance of the terms and conditions of this Agreement as changed.

1.5 No Personal Information under the age of 13 will be collected knowingly by us. Please do not register our Website or provide any of your information (such as name, address, telephone number or email address) to us. If we are aware that any information of anyone under 13 was provided to us without parental consent, such information will be deleted as soon as practically. Please contact us at info@mypandatours.com, if you reasonably believe such information is held by us.

1.6 You made the following representations and warrants to us:

(1)  You are more than 13 years old and are legally entitled to form a binding contract or otherwise are having your legal guardian’s or  parent’s consent to do so;

(2)  You are a natural and individual person;

(3)  All the information you provided to us is accurate and truthful;

(4)  It is legally permitted for you to use and access the Website or the Services and you will take full responsibility for your use of and access to the Website or the Services.

1.7 If this Agreement is partially or wholly void or prohibited under the applicable laws or regulations, the right to access to the Website or the Services is revoked in such jurisdictions.

  1. Content of the Website and Services

2.1 You acknowledge that

(1)  the Website and the Services will only be used following the terms and conditions of this Agreement and solely for your personal, non-commercial use;

(2)  all text, articles, graphics, photos, images, illustrations, icons and etc. which are displayed or performed on the Services (collectively, the “Content”) are protected by copyright.  

You further acknowledge that

(1)    you will comply with all copyright notices, trademark rules, conditions and restrictions included in any Content accessed through the Website or the Services;

(2)    you will not use, copy, reproduce, modify, transmit, distribute, publish, license, sell or exploit any Content, or any proprietary rights not owned by you unless:

(a)    with the express prior written consent of the rightful owners;

(b)    in no way violating any right of third party.

2.2 Downloading, copying, or storing of the Content is only permitted for personal non-commercial use with all notices of copyrights or other cautions attached. Linking to the Website may be revoked by us at any time in our sole discretion and prior written consent may be required by us before such linking.

2.3 You acknowledge and agree that by providing your information or any content to us through the Website or the Services (collectively, “User Information”), you granted my panda tour free, worldwide, eternal, and irrevocable right to make use of your User Information in any way (including but not limited to reformation, modification, creation, derivative works, excerpt, and translation) in relation to the Website, the Services and our business. You personal identifiable information will be shared or used in accordance with our Privacy Policy.

2.4 In no event will my panda tour be liable for any Content which may include any errors or omissions or for any damages or losses as a result of use or access to any Content through the Website or the Services.

  1. Your use of the Website and Services

3.1 You represent, warrant and acknowledge that you will never use the Website or the Services in a manner that:

(1)  is against any local regulations, laws or ordinances;

(2)  infringes or violates any intellectual property rights, privacy, or any other rights of any third party;

(3)  is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, or deemed as offensive in our discretion;

(4)  includes any commercial activities without our prior written consent.

3.2 my panda tour reserves the right to change or remove any Content of the Website or the Services at any time in our sole discretion.

3.3 Any illegal activities, and/or interference with the operation of the Website are expressly prohibited and will be grounds for termination of your right to use or access the Website or Services. You shall be solely responsible for any of your actions connected with the Website or the Services and for liabilities, duties, taxes and etc. aroused therefrom.

  1. Disclaimer

4.1 You acknowledge that

(1) my panda tour has neither duty to nor relationship with you;

(2) my panda tour cannot control and is not obliged to take any actions to:

  1. which users accessing the Website or the Services;
  2. what Content you access and its effects on you;
  3. how you use the Content;
  4. what you react after being exposed to the Content.

4.2 You release and hold harmless my panda tour from any and all liability as a result of your access to or use of the Content. No representations or warranties are made by us regarding any content included in or accessed through the Website or the Services. We are not responsible or liable for the accuracy or legality of any content included in or accessed through the Website or the Services.

4.3 Services and products you booked or purchased through the Website or the Services are offered on the basis of “AS IS” without any warranty from my panda tour unless otherwise expressly specified by us in writing.

4.4 SUBJECT TO LOCAL REGULATIONS, THE WEBSITE, SERVICES, CONTENT, PRODUCTS AND SERVICES OFFERED THROUGH THE WEBSITE ARE PROVIDED BY MY PANDA TOUR ON THE BASIS OF “AS IS”, WITHOUT ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS, NON-INFRNGEMENT, NON-INTERRUPTION OR ERROR-FREE.

  1. Privacy Policy

Your personal identifiable information and privacy are taken care by us seriously in accordance of our Privacy Policy. By visiting or using the Website or Services in any forms, you acknowledge that you accept the Privacy Policy.

  1. Indemnity

You will indemnify and hold my panda tour, its subsidiaries, affiliates, officers, employees, directors and sub-contractors harmless from any damages, liabilities, costs and/or expenses (including but not limited to attorney fees) claimed by any third party as a result of your use of or access to the Website or Services, your violation of this Agreement, or any infringement caused by your account.

  1. Limitation of Liability

SUBJECT TO LOCAL REGULATIONS, IN NO EVENT SHALL MY PANDA TOUR OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR SUB-CONTRACTORS BE LIABLE WITH RESPECT TO THE WEBSITE OR THE SERVICES OR THE SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHERWISE FOR

(1) THE USE OR ACCESS OF THE WEBSITE OR ANY RISKS RELATING THERETO;

(2) DATA LOSS OR COST/EXPENSE OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR

(3) ANY INTERRUPTION OF SERVICE, LOSS OF BUSINESS OR ANTICIPATED PROFITS OR ANY OTHER  

      DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND WHATSOEVER.

(4) ANY FAILURE TO PERFORM ITS OBLIGATIONS HEREUNDER WHERE SUCH FAILURE RESULTS FROM

     ANY CAUSE BEYOND MYPANDATOUR’S REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO,

     MECHANICAL, ELECTRONIC OR COMMUNICATIONS FAILURE OR DEGRADATION (SUCH AS

     BROWNOUT, SURGE, LINE-NOISE INTERFERENCE AND ETC.). 

  1. Third Parties

8.1 Third Party Websites

Links to websites or services of third parties which are not operated or possessed by us (“Third Party Websites”) may be included in the Websites or the Services. The Website or the Services may be accessed through Third Party Websites. You understand we cannot control, monitor or edit any content or services of the Third Party Websites and we assume no liabilities for any content or services of the Third Party Websites. By accessing Third Party Websites, you represent and confirm that

(1) you have read and agreed all terms and policies of any Third Party Websites linked to the Website or the Services used by you;

(2) you will comply with such terms and policies in addition to this Agreement.

(3) you release and hold harmless my panda tour from any and all liability as a result of using any Third Party Website.

9.2 Third Party Transactions

Your transactions and/or interactions with other entities and/or individuals linked through the Website or the Services (“Third Party Transactions”) including without limitation any terms and conditions are only between you and such entity and/or individual under your sole risk, investigation and evaluation.

You acknowledge that my panda tour will not be responsible or liable for the Third Party Transaction in the event of any claims, disputes, losses, damages of every kind or nature and you agree to release my panda tour its directors, officers, employees and agents from such claims, disputes, losses, and damages.

  1. Effectiveness and Termination

10.1 Effectiveness

This Agreement will come into force starting from your using of the Website or the Services and will remain effective while you use or access the Website or the Services.

10.2 Termination

Either you or we may terminate your use of the Website or the Services at any time.

Furthermore, we may suspend your access to the Website or the Services, your account or membership at any time for any cause, without any prior warnings and under no liability.